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ValueCare Clinic

Updated 2026-08-10 · 7,133 reviewed · 138 listed · Scored from 35 Google reviews · How we rank ›

4.2(35) 69 composite score See reviews on Google ✓ Google-verified
Fast Labs & DiagnosticsHormone Replacement Therapy (General/Women's)Telehealth / Online TRTTRT Injection TherapyMen's Hormone Health ClinicAnti-Aging & Wellness Center
ValueCare Clinic
Services
Fast Labs & Diagnostics, Hormone Replacement Therapy (General/Women's), Telehealth / Online TRT
Reviews
35

What recent reviews say

The clinic earns strong marks for welcoming staff, quick appointments, and knowledgeable doctors who listen. Karrar, the practice manager, is named repeatedly for going above and beyond to help patients and coordinate follow-up care. However, a vocal minority report serious friction: a cancelled appointment when the doctor didn't show, charges for ineffective weight loss injections, and receptionists giving wrong information on billing and scheduling. The 4.2 rating across 35 reviews reflects this split; 77% give five stars, but 20% give one or two.

Mental health and general primary care draw consistent praise. Men's and women's health services are listed on their site, though reviews focus mainly on general care, behavioral health, and an alleged weight loss medication concern. Appointment availability stands out as a strength where service goes smoothly, but inconsistency in staff preparation and follow-through is the main friction point.

Praised for
  • fast appointments and minimal wait
  • friendly, attentive staff
  • knowledgeable, compassionate providers
  • efficient scheduling
  • welcoming environment
Watch-outs
  • no-show doctors and last-minute cancellations
  • slow weight loss medication results
  • long wait times on some visits
  • receptionist errors on payment and appointments
  • rushed consultations
  • poor exterior appearance
knowledgeable-providerfriendly-staffeasy-schedulingresponsive-follow-upclean-modern-facilitybilling-issueslong-wait-times
Best for: patients seeking accessible primary care and behavioral health with a welcoming small-clinic feel
Think twice if: appointment reliability and staff preparation can be inconsistent; weight loss medication results questioned in at least one review

Strengths

  • practice manager Karrar handles follow-up proactively
  • minimal wait times on many visits
  • warm, welcoming front desk
  • board-certified physicians

Worth knowing

  • Karrar Kazem named as practice manager; handles scheduling and medication coordination
  • Dr. Ann praised for mental health care
  • Dr. C praised for friendliness and follow-up
  • Jerica and Jasmine named at front desk
  • one patient paid $200 and $175 monthly for Ozempic with no results
  • some appointments under 30 minutes
  • Citizens Pharmacy next door to Park Street office

What reviews say by service

Men's Hormone Health Clinic
listed on website; no direct review evidence of TRT or hormone care
Hormone Replacement Therapy (General/Women's)
listed on website; no direct review evidence of hormone care
Anti-Aging & Wellness Center
weight loss medication offered but one patient reported no results
Fast Labs & Diagnostics
fast appointments reported; no specific lab or diagnostic service evidence

How it compares

  • Rated 4.2 against a 4.81 average across the 94 men's hormone health clinic businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 64
Review volume 68
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
0
3
1
2
2
1
5

Common questions

How long is the typical wait?
Mixed. Some patients report being seen in under 30 minutes or getting same-day appointments. Others cite long waiting room times at morning appointments.
Does ValueCare have a practice manager who helps with follow-up?
Yes. Karrar Kazem, the practice manager, is named in multiple reviews for handling medication coordination, scheduling, and patient support.
Is there a location on Park Street in Jacksonville?
Yes. Reviews mention a Park Street office with a Citizens Pharmacy next door. An Arlington location is also mentioned.
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Last updated 2026-08-10