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Refresh - Aesthetics & Wellness

Updated 2026-08-10 · 7,133 reviewed · 138 listed · Scored from 942 Google reviews · How we rank ›

4.6(942) 83 composite score See reviews on Google ✓ Google-verified
TRT Injection TherapyMen's Hormone Health ClinicAnti-Aging & Wellness Center
Refresh - Aesthetics & Wellness
Services
TRT Injection Therapy, Men's Hormone Health Clinic, Anti-Aging & Wellness Center
Reviews
942

What recent reviews say

Emily and the laser team consistently deliver polished results and warm attention. Reviewers highlight quick treatments, skilled injections (Botox, Dysport), and a welcoming clinic. The facility is clean and well-run during normal operations, though recent transitions and staff call-outs have caused no-shows and scheduling turbulence; deposit practices have also frustrated a minority of clients after appointment cancellations.

Praised for
  • friendly, personable staff
  • knowledgeable technicians
  • clean, modern facility
  • fast, efficient service
  • skilled injectors and aestheticians
Watch-outs
  • appointment scheduling issues and cancellations
  • poor communication about changes and cancellations
  • deposit refund disputes
  • call-outs without client notification
friendly-staffknowledgeable-providerfast-resultsclean-modern-facilitylong-wait-timesresponsive-follow-up
Best for: Clients seeking laser hair removal or injectables in a professional, friendly environment with experienced technicians.
Think twice if: History of scheduling delays, appointment cancellations without notice, and deposit refund disputes following the recent Ideal acquisition.

Strengths

  • Emily and staff expertise in laser and injectables
  • quick appointment turnaround
  • clean, attractive facility
  • wide service menu including hormone therapy

Worth knowing

  • Emily is named repeatedly as a standout laser aesthetician and source of repeat visits
  • Lisa praised for thorough explanation of procedures
  • Recent acquisition from Ideal Image created operational disruptions and client communication lapses
  • Clients note injections prepared off-site, limiting transparency
  • Warranty transfers from prior company not honored consistently

What reviews say by service

TRT Injection Therapy
Botox and Dysport praised as quick, professional, though one client wished to see injection preparation on-site.
Anti-Aging & Wellness Center
Laser skin treatments, injectables, and skincare consistently rated as polished and fast-acting.

How it compares

  • Rated 4.6 against a 4.87 average across the 116 anti-aging & wellness center businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
822
4
20
3
10
2
14
1
76

Common questions

Is Emily available for laser treatments?
Yes. Reviewers name Emily repeatedly as their preferred laser aesthetician at the Brandon location, noted for skill, warmth, and professionalism.
What happened after Refresh bought Ideal?
The clinic transitioned locations and hours; some clients with prior Ideal appointments or warranties faced scheduling confusion, cancellations without notice, and deposit disputes.
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Staff know patients by name and treat them like family. Chris, the owner, handles consultations personally and removes barriers to treatment-one patient got injected and shipped medication the same day after switching from an unresponsive clinic. The clinic explains health decisions clearly, never pressures, and keeps the office immaculate with refreshments on hand. Services span testosterone injections and pellets to peptides and wellness injectables. Reviewers consistently mention Nancy, Audrey, and Jolynn alongside Chris, with one spouse noting improvements in energy, brain fog, and sexual health over eight months. Lab work happens on-site without hassle, and staff adjust schedules to fit work commitments.

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Most patients report significant improvements in energy, weight loss, and hormone balance after treatment. Dr. Ericsson and her team consistently earn praise for expertise and genuine care. However, some flag poor communication with existing customers, inadequate medication instructions, and costs that climb beyond the initial quote. Worth investigating their follow-up protocols before signing on.

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Last updated 2026-08-10